YOUR INFORMATION

Privacy

This notice explains the information used by the Tri-Power website and partner workspace. Tri-Power Shade Motors, LLC uses the details you provide to respond to inquiries, review partner applications, administer accounts and handle order or service requests.

Notice version: October 12, 2026.

Information you provide

• Contact and business details, such as your name, company, email, phone number and addresses.
• Partner applications, application descriptions, inquiries and related correspondence.
• Account information, account eligibility, price eligibility and password credentials. Account passwords are stored as password hashes.
• Saved carts, requested products, quantities, configurations, prices, order references and service or fulfillment details supplied for the request.
• Drawings, photographs and technical details submitted through the private Crown & Drive request service for approved account holders.

Please provide only information needed for your business or product request. Do not submit payment-card numbers, passwords for other services, health information or other sensitive personal details in an inquiry, upload or chat.

How the information is used

We use submitted information to respond, evaluate partner eligibility, verify account access, manage account pricing, save carts, review order requests, prepare order documents and support product or warranty questions. Operational messages may be addressed to you and designated Tri-Power staff. The application and inquiry consent is permission to handle your request; it does not automatically enroll you in marketing.

Storage and access

The hosting service is IONOS. The partner workspace stores customer records, applications, inquiries, carts, orders and notification history in private server storage outside the public website folder. Access is limited through staff and account permissions. Approved account holders can view their own saved cart and order history; designated staff can handle applications, pricing, orders and support records.

Order submissions preserve the information and prices recorded at submission. Audit records describe account and order actions, and notification records describe queued and attempted operational messages. Backups may contain these records. This history supports order accuracy, troubleshooting and reconciliation.

Cookies, browser storage and security information

The partner workspace uses a session cookie to maintain access and protect forms. In production it requires HTTPS; the session cookie is restricted to the site and is unavailable to page scripts. Sessions expire after inactivity or a maximum session duration. If you block essential cookies, account access and forms may not work.

The public support controls store your display preference, such as which side the support button appears on or whether it is hidden, in your browser. Security controls use a keyed identifier derived from the connecting IP address and request information to limit repeated account and form attempts. Hosting and service providers may also process technical connection information in their own logs.

External support agent and linked websites

Public pages that load the Bizzi support agent connect your browser to an external service. That provider may receive technical connection information; messages and details you enter into its chat are processed by the provider. Review Bizzi Solutions' privacy policy before submitting information there. The partner workspace does not load this public support agent.

Links to distributor documentation, videos or other websites open services with their own privacy practices. Tri-Power's partner-form consent does not replace the terms or notices of those external services.

Public-form spam protection

When enabled, public application, inquiry, project-request and account-help forms use Cloudflare Turnstile to help detect automated submissions. Your browser connects to Cloudflare for this security check, which may process technical connection and browser information. Tri-Power sends the resulting security token to Cloudflare for server-side validation; it does not include your name, email, message, password or requested products in that validation request. See Cloudflare's privacy policy. If you cannot complete the check, use the contact information on our support page for another way to reach us.

Exports and integrations

Authorized staff may export account or order information for the business systems used to process your request. This site does not currently process online payments.

Corrections, questions and record requests

Use the Tri-Power inquiry form for a privacy question, a correction or a request concerning your records. Tell us which account or request is involved and include only the information needed to identify it. We may need to verify the request before changing or providing private account information.

Some order, audit, notification and backup records are retained as business history. Requests to remove information must be reviewed in light of the records needed to process orders, resolve issues and meet applicable obligations. This site does not offer an automatic deletion of all historical records.

Contact Tri-Power about privacy ↗

Changes to this notice

Updates to the service or its information handling will be reflected on this page with an updated notice version.